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Download and Return Policy

Last update: [06.05.2026]

The following terms and conditions apply to all digital products (e-books, downloadable PDFs, work files, and similar content) purchased through Fikakolektif.com.

1. Delivery of Digital Products

Once the purchase is complete, the purchased digital products are made available to the user for immediate download or sent via email.

By completing the purchase, the user agrees to the immediate delivery of the digital content.

2. Right of Withdrawal (Herroepingsrecht)

According to European Union consumer laws, consumers normally have the right to withdraw from a contract within 14 days without giving any reason.

However, there is one important exception with digital content:

During the purchase process, the user:

  • He explicitly agreed to the immediate provision of digital content and

  • Therefore, he/she waives his/her right to withdraw.

Once approved, the right of withdrawal does not apply.

By making purchases through Mamasmag.com, users are deemed to have accepted these terms and conditions.

3. Return Policy

Because digital products are inherently copyable and irretrievable, returns or refunds are not accepted after purchase.

However, support is provided in the following cases:

  • The file could not be downloaded.

  • The file is corrupted.

  • Incorrect product delivery

If you experience any technical issues like these, please contact us and we will resolve the problem or replace the product.

4. Exceptional Circumstances

Mamasmag may, at its discretion, evaluate returns in the following situations:

  • Double payment

  • The product was never delivered due to a technical error.

5. Communication

For any questions or support requests, please contact us:

📧 Email: [fikakolektifa@gmail.com]
🌐 Website: fikakolektif.com

6. Updates

Fikakolektif reserves the right to update this policy without prior notice. The current version will always be published on the website.

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